• Shop around!  Ask a lot of questions and find the company that is right for you. Take into consideration more than just price.  Consider such things as product quality, finance options, scheduling, and staff follow-up.  Most companies will offer free estimates but some will even do free in-home consultations!
• When comparing bids, make sure all costs are included in each bid (materials, labor, finishing, delivery and installation).  When reviewing your bids, compare apples to apples (all wood construction vs. particle board, soft-close doors and drawers, dove-tail construction, etc.).  Some companies do not include things such as delivery and installation up front.  Find out what other services the company provides and see if those services are included (i.e. interior design, appliance selection assistance, etc.).
• What is the project timeframe and will the company put it in writing?  How long will it take for your cabinets to be built, delivered and installed? Who does the installation? What is their procedure if something isn’t right?  What if you need to order extra parts and pieces?  How long will that process take?
• Tour the company’s manufacturing facility and see for yourself how your cabinets will be built.  Is each piece hand-sanded, individually finished or hand assembled by a team of skilled professionals? Is the facility clean and well-organized to minimize inaccuracies?
• Ask about customer service and what happens after you sign that contract.  Is there a dedicated Project Manager?  Who can you contact to answer questions during and after the project?  Are they local to San Diego and will they give you a direct number so you can reach them anytime?
• Most importantly, ask to see a contractor license and current proof of insurance.  Check the California State Contractors License Board and the Better Business Bureau.  Do your research!  Has the company won any awards?  Is the company just a storefront, or are they a solid company with a history?  Get to know who you are welcoming into your home!

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